Guesthouse Policies

Smoking
Currently 90% of our rooms are smoke free.

Pets
Due to the fact that some clients have medical conditions that make them especially vulnerable to cat and dog fur, we have determined that is in the best interest of clients to exclude domestic animals.

Check-in/check-out times
You may check-in any time after 2:00 pm. Check-out time is 12:00 noon.

Cancellations
We will gladly cancel your reservation without penalty or charge if you notify us by noon, local time the day of arrival.
RESERVATION information
Tax percent 11.5
Credit cards accepted for guarantee.

Discount rates require verification at check-in.


Frequently Asked Questions
I-Reservations
Q. How do I make a reservation?
A. You can make a reservation by calling this number:
Toll free - 1-888-387-4431

Q. How do I cancel a reservation?
A. You may cancel your reservation by calling this number:
Toll free - 1-888-387-4431

Q. What is your reservation cancellation policy?
A. We will gladly cancel your reservation without penalty or charge if you notify us by noon, local time the day of arrival.

Q. Can I modify/change my reservation?
A. Yes, you can modify/change a reservation, regardless of how it was made, by calling the hotel directly at our toll free number
1-888-387-4431.

Q. How do I find out about direct billing for my company?
A. To receive information regarding Direct Bill accounts, please contact us toll free at 1-888-387-4431.

II-Amenities
Q. What are your front
desk hours?

A. The Guesthouse Inn has front desk hours 24 hours a day, seven days a week.
Generally, check-in begins at 2 pm, and check-out is at 12 noon.

Q. Do you offer shuttle service to and from the airport?
A. We provide our own shuttle services to and from the airport,
on the weekends. The airport's shuttle can be used during the week at the hotels expense.

III-Rates
Q. Do you offer discounts?
A. Yes. Because of our close proximity to several hospitals, we provide those patients and their families a discounted rate.
V-Pets
Q. What is your pet policy?
A. In order to ensure that our hotel stay as clean and quiet as possible for all of our guests, we do not allow pets except assisted-living canines. If you are traveling with a pet, the hotel may be able to assist you with finding a nearby kennel.

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Guesthouse Inn
301 South University Ave.
Little Rock, AR 72205
(501) 664-6800